Privacy Policy

1) Information We Collect

Data you provide: When you create an account, place an order, contact support, or update your marketing preferences, you may provide information such as your name, email address, phone number, shipping address, and communication preferences.

Data collected automatically: When you visit our site, we may automatically collect your IP address, device type, browser information, pages viewed, and usage patterns through cookies and similar technologies.

Sensitive data: We do not store health information, government-issued identification numbers, or full payment card numbers. All payment processing is handled by a PCI-compliant processor, and card details never touch our servers.

2) How We Use Your Information

• Provide our service — process orders, manage your account, and fulfill shipments
• Improve and secure — analyze usage patterns, troubleshoot issues, and protect against fraud
• Communicate — send transactional emails (order confirmations, shipping updates) and, where you have opted in, marketing communications
• Compliance — meet legal obligations, respond to lawful requests, and enforce our terms

3) Cookies & Similar Technologies

We use the following categories of cookies:

• Essential — required for cart, checkout, and login functionality
• Analytics — help us understand how visitors interact with the site
• Preferences — remember your settings and choices

You can manage cookie preferences through your browser settings. We honor Global Privacy Control (GPC) signals.

4) Data Security

We protect your data using TLS/SSL encryption in transit, a hardened cloud hosting environment, and strict access controls. While we implement commercially reasonable safeguards, no method of transmission or storage is 100% secure. In the event of a data breach, we will notify affected users and relevant authorities as required by law.

5) When We Share Information

We do not sell your personal information. We share data only with the following service providers, solely to operate our business:

• Payment processing — a PCI-compliant payment processor
• Email — a transactional email service provider
• Shipping — a national shipping carrier
• Hosting — a cloud hosting provider
• Authentication — a managed identity and auth provider

We may also disclose information if required by law, court order, or governmental regulation, or to protect the rights, property, or safety of VerifiedPep™, our users, or others.

6) Data Retention

• Account and order records — retained for as long as your account is active, plus 5–7 years thereafter for tax and legal compliance
• Support messages — retained as long as reasonably necessary to resolve your inquiry and improve our service
• Marketing data — retained until you unsubscribe or withdraw consent

7) Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Data portability (receive your data in a structured format)
• Withdraw consent for marketing communications
• Object to certain processing activities

US State Privacy Laws: If you are a resident of California (CPRA), Colorado, Connecticut, Utah, or Virginia, you may have additional rights under applicable state privacy laws. We do not sell personal information. We honor Global Privacy Control (GPC) and browser-based opt-out signals.

To exercise any of these rights, contact us at support@verifiedpep.com.

8) International Transfers

VerifiedPep™ is based in and operates exclusively within the United States. All data processing occurs on US-based infrastructure. We do not process or transfer personal data internationally.

9) Children's Privacy

This site is intended for adults aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have collected data from a minor, we will delete it promptly.

10) Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes constitutes acceptance of the updated policy.

11) Contact

If you have any questions about this Privacy Policy or our data practices, please contact us at: